- How it works
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First call
From first call to fully running — and who we work with to make it happen.
The exact 4-step process every client goes through, plus the technology, e-commerce and freight partners that keep your stock moving once you’re live.
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The 3PL process
The 3PL process
Four steps, start to finish.
No black box — here’s exactly what happens once you decide to work with us.
- Enquire & Scope
- Tell us what you need moved, stored or fulfilled. We assess volume, timelines and any systems you need us to connect with.
- Onboard & Integrate
- We connect your WMS, e-commerce platform or EDI and agree clear SLAs before a single pallet arrives.
- Receive, Store & Fulfil
- Stock is received, checked and stored — or cross-docked — then picked, packed and dispatched to your agreed turnaround.
- Report & Improve
- Ongoing visibility, regular reporting, and a direct line to your account contact — not a support ticket queue.
How it works banner
How it works banner
Networks behind the process
Our partners
The systems and networks behind the process.
We don’t do this alone — here’s the technology and freight network that makes the process above actually work.
- WMS & Technology Partner
- WMS platform logo
- E-commerce & Integration Partners
- Shopify
- WooCommerce
- Amazon / Marketplace
- EDI / API
- Freight & Courier Partners
- Australia Post
- FedEx
- TNT
- Local Brisbane courier
- Enquire & Scope
- Home
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Your supply chain
Your supply chain, run by a Brisbane team you can actually call.
Warehousing, fulfilment and distribution built around your business — with real-time visibility into your stock and a real person on the phone when you need one.
- Primary Supply Chain
- BRISBANE-BASED FACILITY
- REAL-TIME INVENTORY VISIBILITY
- 15+ YEARS IN THE INDUSTRY
- SAME-DAY PICK & PACK
- Secondary Supply Chain
- BRISBANE-BASED
- INDEPENDENT
- CLIENT DIRECT
- Across active clients
- 98.6% order accuracy
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Delivery Ratings
Delivery Ratings
- Order Accuracy
- 98%
- Color
- Cyan
- Faster Delivery Times
- 35%
- Color
- Teal
- Years in logistics
- 15+
- Color
- Amber
- Inventory visibility
- 99.9%
- Color
- Coral
See the work in action
Proof, not promises
See the work in action
A slow look inside the Hemmant facility — real racking, real dock doors, real people running the operation day to day.
Pallet storage — Hemmant facility 
Pick & pack in progress 
Cross-dock & loading 
Ready for dispatch 
Transport & distribution
Built around your industry
Built around your industry
Which best describes your business?
Pick your industry to see the fulfilment approach we’d recommend — no generic one-size-fits-all pitch.
- E-commerce & Retail
- Multi-channel order fulfilment, same-day pick & pack, marketplace-ready workflows.
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- e-commerce-and-retail
- Wholesale & Distribution
- Pallet storage, cross docking and scheduled transport for B2B stock movement.
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- wholesale-distribution
- Food & Beverage
- Compliance-led handling and careful receiving for temperature-sensitive goods.
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- food-&-beverage
- Manufacturing & Industrial
- Container handling, staging and distribution for bulk and palletized freight.
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- wholesale-distribution
Manufacturing & Industrial 
Food & Beverage 
E-commerce & Retail 
Wholesale & Distribution
How It Works
Home / How It Works
From first call to fully running — and who we work with to make it happen.
See the exact 4-step process from enquiry to dispatch, plus the WMS, e-commerce and freight partners that keep your stock moving.
- Enquire & Scope
- Onboard & Integrate
- Receive, Store & Fulfil
- Report & Improve
End-to-end logistics
Services
End-to-end logistics, without the runaround.
From receiving stock to getting it into your customer’s hands — one accountable partner for every step.
See your stock
Technology & visibility
See your stock. Not just a status update — the real picture.
Every pallet, pick and dispatch is logged in our WMS the moment it happens, so you’re never guessing where your stock is.
- Primary Technology & Visibility
- Real-time inventory dashboard access for clients
- Barcode scanning on every pick, pack and dispatch
- Automated stock reports, no chasing required
- Integrates with major e-commerce & WMS platforms
- Secondary Technology & Visibility
- 24/7 monitored facility
- Public liability insured
- Food-safe handling compliant
- Heavy vehicle accredited
Real results
Proof, not promises
Real results for Brisbane & QLD businesses.
- E-COMMERCE
- Growth brand scales fulfilment
- Improved order accuracy and faster fulfilment without adding warehouse overhead.
- Faster fulfilment
- +35%
- Growth brand scales fulfilment
- RETAIL DISTRIBUTOR
- Faster delivery across QLD
- Reduced delivery times across Queensland with better stock visibility.
- Inventory Visibility
- 99.9%
- Faster delivery across QLD
- FOOD & BEVERAGE
- Compliance-led cold handling
- Temperature-sensitive handling with careful receiving and compliance-led processes.
- Compliance Incidents
- 0
- Compliance-led cold handling
Game Changer
Brisbane Logistics has been a game changer for our business. Their team is responsive, reliable and truly understands our needs.
- JM
- Jordan Mills
- Operations Manager, Retail Distributor
About Us Local
About us
A local partner with the systems of a national one.
Brisbane Logistics is Hemmant-based and independently operated — combining hands-on warehouse operations with the technology and reporting bigger 3PLs promise but rarely deliver personally.
- Years in logistics
- 15+
- Facility monitoring & security
- 24/7
- Accountable team, start to finish
- 1
Clear answers
FAQs
Clear answers before you commit.
- How quickly can we get set up with Brisbane Logistics?
- Most clients are onboarded and receiving stock within 1–2 weeks, depending on integration complexity.
- Do you support same-day pick and pack?
- Yes — orders received before our daily cutoff are picked, packed and dispatched the same day.
- Can I see my stock levels in real time?
- Yes, through our WMS reporting — full client portal access is on our roadmap.
- What e-commerce platforms do you integrate with?
- We support major platforms and marketplaces — ask your onboarding contact for the current list.
- Primary Supply Chain
